Your child & us FAQ

General Information

What times are you open?
Monday – Friday, 8:00am – 6:00pm excluding public holidays.

Is there an onsite car park?
Yes, car parking is available.

Which age ranges do you cater for?
6 months – 5 years

What should I bring to child care?

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  • Morning session or full day – bring lunch and bottle of water
  • Afternoon session – bottle of water
  • Milk to drink if required
  • Spare clothing in case changes are needed or if toilet training
  • Any comforters (e.g. Special toy, blanket)
  • Any special requirements (e.g. glasses)
  • Any medication/medical requirements (clearly labelled and with a doctors certificate)

Please ensure that your child's belongings are clearly labelled to avoid loss. Families are also asked not to bring toys from home as this can cause conflict between children.

Is our Centre accredited?
Yes. Port Lincoln Child Care is accredited under the (ACECQA).

What types of qualifications do the staff at the Centre have?
The Port Lincoln Child Care staff team consists of people with varying levels of qualifications. Team Leader and Children’s Services Professionals have a minimum of Diploma in Children’s Services (Child Care) or equivalent and Unqualified staff have a minimum of Certificate III in Children’s Services or equivalent.
All staff must undergo additional training such as First Aid, Manual Handling, and Child Safe Environments and possess current national police clearances which are consistent with requirements set out by the Department for Families and Communities.

What are your staff : child ratios?
Babies (6 months – 2years) – 1:4
Over 2’s – 1:8 for the first 8 then 1:10 thereafter

Bookings and Payments

Is there a waiting list?
We do have a waiting list. Please contact the Centre for more information.

How do the sessions work?
kindy The Centre offers full day care 8:00am – 6:00pm
Am session 8:00am – 1:00pm
Pm session 1:00pm – 6:00pm
We also offer casual bookings depending on available places.

What are your fees?
Fees can vary depending on the type of care required. Please contact the Centre to find out more.

What subsidies are available to me?
Child Care Benefit (CCB), offered by the Australian Government, is one of the types of subsidies available to eligible families. This can include up to 50 hours of CCB per week. For more information on CCB click here.

A Child Care Rebate is also available to eligible families. This assists with your out of pocket expenses. For more information on the Child Care Rebate click here.
Parents/guardians looking to enter or re-enter the workforce may be eligible for JET subsidies. You can find out more about this here.

Families are asked to register for subsidies and connect to the Centre prior to starting care. This enables Reception staff to reflect the correct fees on your bill from the commencement of care, avoiding any confusion that backdating of subsidies may cause.

What methods of payment are available?
EFTPOS payments can be made at the Centre. Payments of Cash, Cheque and EFTPOS are possible at the front office of TAFE.

Other Information

How does the Centre communicate with enrolled families?
Communication can take many forms e.g. via the Parent Handbook, newsletters, verbal exchanges daily, various notes. Family input is also sought through our curriculum and everyone is encouraged to become involved.

Can I be involved in making decisions at the Centre?
Family involvement in decision making at Tiny Tafe is strongly encouraged. One way is becoming a member of the Advisory Committee which is responsible endorsing of ideas, suggestions and policy changes. This Committee consists of a number of parent representatives.

Input is also sought to facilitate continuous improvement at the Centre. For example, parents/ guardians have been actively involved in Centre policy review processes and the Centre’s program.

Can I breastfeed my child at the Centre?
Our Centre is breastfeeding friendly. Please speak to staff about your individual needs.